Why Telemarketing
Binarix has developed a series of programmes designed to assist businesses with their telemarketing strategies.
Telemarketing can play an integral part in the beginning of the sales process. The better the start in the sales process then the better the end result.
Develop, Manage, Perform
Our focus with telemarketing training and management is "develop, manage and perform". As telemarketing will form part of an overall business strategy, we work very closely with our clients to develop business objectives for our training. The performance of our training is based on measured outcomes, with the primary focus to seek a dollar return on this investment.
We develop our training to ensure we have clearly defined goals with clearly defined learning outcomes. We are then committed to ensure our training works.
With all our training programmes we commit to the learning relationship with our clients: designing a tailored programme, we deliver and manage the learning process and we commit ensure our learning programmes perform.
Setting Measurable Outcomes
All good marketing initiatives steps should be taken to ensure that the results from the marketing strategy should be measured. We stand true to our name given our success and we would be happy to discuss and detail the measurable outcomes we can set for ourselves once we introduce our services to you.
Strong links in the Sales Chain
Our programmes have proven direct benefits for those who particularly rely on telemarketing as an input to their work; that is, those individuals who are part of the sales process. Sales staff who either rely on telemarketing leads or generate leads from telemarketing find our programmes of benefit.
What we do:
The major components of our training programmes include:
- One to one mentoring
- Tailored telemarketing workshops
- Outsourced telemarketing management
- Web based telemarketing integration
- Direct marketing programmes
- Telemarketing presentation development
- KPI development
- Skills audits and reveiws
Telemarketing Management
Our experience has proven that one of the areas that can provide the highest level of improvement to the sales process is telemarketing management.
We can assist telemarketing managers to provide greater motivational support as well as a structured approach to telemarketing management. Our focus is to improve the management reporting system which can them help us to report and measure the ROI on the telemarketing departmemt.
Managing for you
For those orgainsations that don’t believe they have the resources and experience to effectively manage their telemarketers then Binarix can assist by managing your telemarketing for you.
Measurable Outcomes - what can be achieved
Typical outcomes from a Binarix telemarketing management programme are:
- Increase telemarketing conversion rates
- Improve sales conversion rates
- Improve customer retention rates
- Improve the telemarketing qualification process
- Develop market intelligence on customers
- Develop market intelligence on competitors
- Expand market research
- Decrease telemarketing staff turnover
The Binarix telemarketing management programme is a proven system, we would be happy to discuss our case studies and reference sites with you in this area.